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4worldlovers: Stop paying full price and get free access to instant 2-for-1 offers and hundreds of discounts across food, fashion, beauty, home and more!

Let your little ones enjoy the ride while you cruise the mall.

A new level of safety for your children. A complimentary service offered to you by CFCM.

If you find yourself getting carried away shopping, we'll save your bags for you.

CFCM has a highly professional lost and found team that can handle all inquiries on the spot.

Our mommy's room is calm and relaxing so you can take care of your baby's needs in absolute comfort.

Rent a power bank for your phone and don’t worry about staying connected

Pray in peace at any time of day, with dedicated praying rooms for men and women.

Buy more than your hands can handle! Continue your shopping hassle-free and place all your bags in a cart that can be rented from our Information Desks

Ease any family members visit by renting a wheelchair from our Information Desks.

Here are some of the most exciting things to do at the mall right now. Which one would you try first?

4worldlovers: As a trusted partner, Orange gives everyone the keys to a responsible digital world.

4worldlovers: Stay up to date on the latest promotions, deals and more

With a diverse range of shopping, dining and entertainment options, what’s New at Citystars shopping centre will keep you up to date on our latest products, events and store openings

Stars magazine, conceptualized as Citystars Heliopolis official publication, is published twice a year, Spring/Summer and Fall/Winter

Citystars shopping centre is the leader in entertaining guests with musical performances, charitable initiatives, product launches, book signings and movie premieres

4worldlovers: New products are convenient and give your home a fresh new look

On accessory purchases over 250 EGP and up to 20kgs per order

From imaginative days spent with children, to evenings entertaining guests, this apartment does it all

Organising is now easier with our cabinets, bookcases, and other IKEA products

4worldlovers: We are natural problem-solvers. As one of the best workplaces, we combine advanced, digital technologies with the best people to deliver human understanding and empathy when it matters most.

80% of 2022 Interbrand’s 15 Best Global Brands entrust their customer relationships to Teleperformance. Read our client case studies to learn how continuous innovation is the hallmark of success, and how our AI-powered service portfolio can optimize both customer care and business performance.

Our talented teams work tirelessly to elevate results and exceed expectations.

Frost & Sullivan commends Teleperformance for enhancing solution capabilities through technology adoption to enjoy a significant competitive edge in the rapidly evolving global digital business services market.

“Teleperformance has been an innovative company – not only in day-to-day flexibility, but also in adapting to our demanding market.”

“Our results were great. All of this was made possible by the fact we now had access to a geographically dispersed workforce that allowed us to hire the best talent possible.”

4worldlovers: “These were good initiatives taken during the crisis to manage the situation. You worked well on employee satisfaction, and your CSAT scores improved, as did employee experience scores.”


“A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100 for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.” Debi Hamill IAOP CEO

“Supported by a multilingual workforce serving the Middle East and the African regions, RAYA CX has developed in-house solutions encompassing omnichannel and data management technologies to strengthen its digital CX capabilities, along with multiple collaborations to drive innovation, which positions it well to support client demand,” said David Rickard, Vice President, Everest Group. “This has helped identify RAYA CX as an Aspirant on Everest Group’s Customer Experience Management (CXM) in EMEA – PEAK Matrix Assessment 2022.” David Rickard Vice President, Everest Group

“True collaboration is essential to any successful partnership,” said Debi Hamill, IAOP CEO. “We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships. For that, IAOP is thrilled to congratulate RAYA CX as a recipient of the 2022 Excellence in Strategic Partnerships Recognition.” Debi Hamill IAOP CEO

“RAYA CX is a global-leading customer experience management company that devotes itself to providing superior services for its clients to minimize friction, maximize efficiency, and meanwhile maintain a human element. Furthermore, riding with the wave of digitization, during its 21 years of dedication, RAYA CX witnesses a huge transformation within the customer experience industry and manages to always stand on the frontline of the revolution.” TBD Media Group

“With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals”

“Your participation demonstrates a commitment to excellence and continuous improvement that is the hallmark of the outsourcing industry.”

“A good strategy is to put your employees first and provide better support and services to your clients. The product offers an easy way to find and execute tasks and automate repetitive tasks—a great tool, for pushing announcements and notifications to the employees.”

“Supported by a multilingual workforce serving the Middle East and the African regions, RAYA CX has developed in-house solutions encompassing omnichannel and data management technologies to strengthen its digital CX capabilities, along with multiple collaborations to drive innovation, which positions it well to support client demand,” said David Rickard, Vice President, Everest Group. “This has helped identify RAYA CX as an Aspirant on Everest Group’s Customer Experience Management (CXM) in EMEA – PEAK Matrix Assessment 2022.”

“RAYA CX is a global-leading customer experience management company that devotes itself to providing superior services for its clients to minimize friction, maximize efficiency, and meanwhile maintain a human element. Furthermore, riding with the wave of digitization, during its 21 years of dedication, RAYA CX witnesses a huge transformation within the customer experience industry and manages to always stand on the frontline of the revolution.”

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100 companies list.

The recognition is given by the International Association of Outsourcing Professionals (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US. Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors.

RAYA CX being selected amongst the best outsourcing providers in the world for the third year in a row further confirms their dedication to superior customer service, digital transformation, and their global leadership position in CX.

Companies that make the Global Outsourcing 100 list are judged based on 4 main categories, which are customer references, awards and certifications, programs for innovation, and corporate social responsibility (CSR).